Frequently Asked  Questions

We are here to answer all your questions

What is Brudoni?

Brudoni is a design-focused home décor brand dedicated to creating pieces that bring warmth, balance and timeless style into your home. Every product is thoughtfully designed with quality materials and a focus on lasting beauty, so your space feels both elegant and comfortable.
How long does delivery usually take?

Once your order is processed, delivery typically takes 5–7 business days (Monday to Friday). As soon as your order ships, you’ll receive a tracking link so you can follow your package along the way.
What are the shipping costs and delivery times?

Shipping is always free. Orders are typically processed and shipped within 24–48 hours after purchase (excluding weekends and holidays).

Estimated delivery time is 5–8 business days for the United States, Canada, Australia, New Zealand, the United Kingdom, Ireland, Belgium, France, Spain, Italy, Denmark, Greece, Poland, the Czech Republic, Hungary, Romania, and Slovakia.

Please note that unexpected delays such as weather conditions, customs processing, or carrier issues may affect delivery times.

For more information, please view our Shipping Policy.
Do you offer free shipping?

Yes. We offer free standard shipping on every Brudoni order. There are no minimum order amounts or hidden costs.
How long does it take to receive a refund?

Once your return has been approved and processed, refunds are usually issued within 7 business days. Depending on your bank or payment provider, it may take a little longer to appear in your account.
Can I return an item if it’s not right for me?

Of course. If something isn’t quite what you expected, you can return your item within 30 days of delivery. Just contact our support team and we’ll guide you through the return process.
What should I do if my order hasn’t arrived?

First, check the tracking link sent to your email after shipping. If your order hasn’t arrived within the expected delivery window, simply contact us at support@brudoni.com and our team will gladly look into it for you.
Still have a question?

Our team is always happy to help. Send us a message at support@brudoni.com, and we’ll get back to you as quickly as possible.

Is my personal information protected?

Yes. Protecting your privacy is very important to us. Your payment and personal details are handled through secure systems and are never stored or shared unnecessarily.
Can I change or cancel my order after placing it?

If your order hasn’t been processed yet, we may still be able to update or cancel it. The best option is to contact us as soon as possible so we can assist you.
Which payment methods do you accept?

We accept a range of secure payment methods during checkout. All transactions are processed through encrypted systems to keep your details safe.